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Contact Daniel Wellington Customer Service

Daniel Wellington Phone Numbers and Emails

Toll-Free Number:

  • (888) 857-4707
Call customer service
Send Message

Daniel Wellington Emails:

Legal
collaborate@danielwellington.com
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Daniel Wellington Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Daniel Wellington Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Daniel Wellington is 8888574707.

  • The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call Daniel Wellington mainly because of return/ replace, activation/ cancellation, shipping and delivery.

View full overview ›

How to Contact Daniel Wellington?

Most Popular Number:

(888) 857-4707
Total calls: 54 Issues resolved: 2 Last call: Oct 21, 2025

The Daniel Wellington customer service number is 1-888-857-4707. This toll-free number is used to ask questions about topics such as return or replacement, delivery, activation, shipping or cancellation of the order, and product information in general. Customers usually call for support with watches, jewelry, stores, and accessories and seek inspiration for styling products.
Through Daniel Wellington's customer service number, the team members guide the customers on changing straps, sizing information, adjusting mesh straps, ring size measurements, and assembling smartwatch cases. Information on policy aspects like warranty returns, privacy terms, and owners' guides can also be accessed while calling the Daniel Wellington customer service phone number.

Daniel Wellington email provides business customer services, so customers can reach the Daniel Wellington team at collaborate@danielwellington.com. Through this Daniel Wellington email, customers can send in their detailed written queries, which cannot be properly explained via phone calls. Similarly, for legal or data protection issues, the correct Daniel Wellington email is dataprotection@danielwellington.com. These emails are designed to cater to customer queries and provide quick solutions to customers as soon as possible.

The corporate office address for Daniel Wellington is 345 Hudson St., New York City, New York 10014, United States. Daniel Wellington customer service also has an office in Sweden at Vasagatan 12, Stockholm 111 20, Sweden. Customers can book an appointment to visit the support team in one of the offices. These addresses can be also be use to send mail to teh support team.

Daniel Wellington's customer service live chat is an advanced feature provided by the company, and users can email their support team to ask them to open the chat or fill out a support ticket on their authentic website. Customers can directly contact their customer service number if they require immediate assistance. Daniel Wellington customer service chat is an additional option other than emails and phone support that ensures flexibility and convenience for customers requiring support.

PissedConsumer Club

Contact Information

Daniel Wellington Website:

Daniel Wellington Help Center:

Corporate Office Address:

Daniel Wellington Inc.
345 Hudson St.
New York City, New York 10014
United States

Other Info (opening hours):

Other Location:

Sweden

Vasagatan 12

Stockholm 111 20 Sweden

More contact details

Daniel Wellington Rating Based on 6 Reviews

Rating details

1.2
more details
Warranty
Product or Service Quality
Delivery Service
Value for money

Rating stats

Rating trend

Summary of Daniel Wellington Customer Service Calls

54 TOTAL
CALLS
00:36 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Daniel Wellington?

Shipping and Delivery Question:

  • “Lost package”
  • “Order placed almost two weeks ago, no tracking number or shipping update since”
  • “Order not shipped”

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “To exchange”

Request for Information Question:

  • “About my watch band”
  • “To check the authenticity”
  • “Inquiry for restock”

Refund Question:

  • Need a refund for stuck order a month ago
  • “Refund”

Product/ Service Question:

  • “New watch does not work”
  • “Problem with order”

Activation/ Cancellation Question:

  • “My Order got cancelled”
  • “To cancel my ordee”

Payments and Charges Question:

  • “Direct debit”

Other Question:

  • “Heb de Retro Digital Dark Green horloges in Wenen gekocht waar men mij vermelde dat deze op solar werkt.Kan daar nergens een antwoord op vinden.Klopt dit?”
  • “Commande”
  • “Regarding my order”

Compare Daniel Wellington Customer Service To

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